How are we able to offer such a program:
We are able to offer this program to you because we have so few damaged bars that we feel if you’ve crashed hard enough to damage the Flexx System we would like to help you get rolling again.

The Program:
If your Flexx Handlebar System has been damaged in an accident/crash we would like to offer you our damage replacement program for a period of one year from the time of purchase. This program allows you to purchase a Flexx Handlebar System at 50% off the retail price plus the cost of shipping when you send your old Flexx Handlebar System to us. If you would like to take advantage of this program please do the following:

1. Remove the Flexx Handlebar System you wish to submit for warranty. Please do not clean any mud, grease or debris for the Flexx System, we want to receive it just the way it hit the ground.
2. Call us for a RA# (562) 601-8119
3. Attach a note to the Flexx System with your name, address, and phone number
4. Send the Flexx System to:
   Fasst Company
   Attn: Warranty Dept.
   3015 East South Street
   Long Beach, CA 90805

Exceptions to the program:
The Flexx Handlebar System 50% off warranty program is only available to the original purchaser of the Flexx Handlebar System. It is not available to second hand owners. We strongly discourage customers from purchasing used handlebars. Think of handlebars as you would a helmet, would you buy a used helmet? By not knowing how handlebars were previously cared for, treated, or crashed on you are opening yourself up to a potential liability for failure.

Manufacture Warranty:
This product is warranted against manufacture defects for a period of 180 days from the purchase date. If you feel your Flexx Handlebar System has a manufacturing defect please send the Flexx System and proof of purchase to us. Please note: this does not cover the product being installed incorrectly, neglected, abused or damage from crashing.

Why are we offering so much to our customers and potential customers?
Plain and simple, we want to eliminate any buying resistance you have. We are committed to getting our Flexx Handlebar System on YOUR bike, because we know once you ride with it you won’t ride without it.

We appreciate your business and want you to have the best experience with our company. Our mission has always been to build value-added components and strive for the best customer service in the industry.